How to use eSIM?TUTORIAL

Just 4 steps — no SIM swap, ready in about 5 minutes.

  1. STEP 01

    Check your phone

    Make sure your phone supports eSIM. Most smartphones from 2018 onwards do.

    • iPhone XS or newer
    • Samsung S20, Google Pixel 3 or newer
  2. STEP 02

    Pick a package

    Choose your destination and a data package that fits your trip length.

    • 1–3 GB for short trips, 5–10 GB for longer ones
  3. STEP 03

    Pay and get your QR

    Pay with QPay — your payment is confirmed instantly and the QR code arrives automatically.

    • Payment is 100% secure
    • The QR code shows on screen and in your email
  4. STEP 04Finish

    Turn it on

    Scan the QR code to install your eSIM, switch it on and you're online.

    • See the step-by-step guide for your phone below
    • Don't forget to enable data roaming
    • We're here 24/7 if you need help

STEP 01

Check your phone

Make sure your phone supports eSIM. Most smartphones from 2018 onwards do.

  • iPhone XS or newer
  • Samsung S20, Google Pixel 3 or newer

STEP 02

Pick a package

Choose your destination and a data package that fits your trip length.

  • 1–3 GB for short trips, 5–10 GB for longer ones

STEP 03

Pay and get your QR

Pay with QPay — your payment is confirmed instantly and the QR code arrives automatically.

  • Payment is 100% secure
  • The QR code shows on screen and in your email

STEP 04Finish

Turn it on

Scan the QR code to install your eSIM, switch it on and you're online.

  • See the step-by-step guide for your phone below
  • Don't forget to enable data roaming
  • We're here 24/7 if you need help

Instructions by device

iPhone

  1. Open Settings → tap Cellular
  2. Tap Add eSIM
  3. Scan your QR code
  4. Confirm the activation

Samsung

  1. Open Settings → tap Connections
  2. Tap SIM Manager
  3. Tap Add eSIM and scan your QR code
  4. Turn on the eSIM

Google Pixel

  1. Open Settings → tap Network & internet
  2. Tap SIM → Add eSIM
  3. Scan your QR code
  4. Confirm the activation

FAQs

What is eSIM?

A digital SIM that lives inside your phone. No plastic card — just scan a QR code.

Will my phone work?

Most phones from 2018 onwards: iPhone XS or newer, Samsung S20 or newer, Google Pixel 3 or newer.

How fast is activation?

The QR code arrives right after payment. Installing takes 2–5 minutes.

Can I keep several eSIMs?

Yes — you can store several and get a new one for every trip.

What if I run out of data?

Use the 'Add data' button in your orders to top up.

Can I make calls or send texts with the eSIM?

No — our eSIMs are data-only. Use your main SIM for calls and texts.

Ready?

Go to the store and get your eSIM package.

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